Please note we ship from our various manufacturers distribution centers therefore if you placed an order for more than one item it may arrive at separate times. Shipping companies charge by weight and dimensions of each package. Should you order a quantity of more than one item the package will not be consolidated. At this time we ship only to USA.
Delivery Acceptance and Signature
Usually a signature is not required for most items. Couriers follow their discretion and base their decision as to the procedure usually followed in your area. We cannot guarantee whether the carrier will leave your package at your location if no one is available to accept. Should the courier not leave your package on your doorstep usually they leave a note explaining your options for re-delivery. The courier will make three attempts and at which that point the package would be returned to the manufacturer. If this occurs you will be responsible for the shipping charges there and back and the manufacturers restocking fee. Should you request a delivery by signature only we would have to contact our manufacturer as there may be an additional charge for this service.
Occasionally there may be a delay in your shipment should your shipment go missing in transit. We would request a trace be put on the package; this may delay your order by 7 days. Some manufacturers will not ship out a new item until the trace is completed. Unforeseen weather may cause delivery delays.
Limited shipping to P.O. Boxes, APO or FPO. A street address is required for delivery. We do not ship to U.S. Protectorates (including Puerto Rico). Some of our manufacturers may ship to Alaska and Hawaii for an additional fee. Some of our manufacturers may ship to Canada. Please call for details. We do not ship overseas. If you placed an order to one of the above locations we will contact you. We will issue you a refund and cancel your order. Warranty issues and manufacturer restrictions prevent us from shipping certain products to these locations.
Products listed on Shop Italy & Sicily include the shipping cost to Mainland U.S.A. We will be expanding internationally, please contact us to be added to our mailing list when we announce our new services.